Privacy Policy

We collect the following types of information to provide and improve our services:

• Contact Information: Client names, email addresses, phone numbers
• Fitness Data: Training records, course schedules, progress data
• User Content: Customer support requests, feedback information
• User IDs: Account identifiers
• Usage Data: Application usage, feature interactions
• Diagnostic Data: Crash reports, performance data

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process client management and course scheduling
• Send service-related notifications and updates
• Provide customer support and technical assistance
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit consent

We implement appropriate technical and organizational measures to protect your personal information:

• Use encryption technology to protect data transmission and storage
• Implement access controls and authentication mechanisms
• Conduct regular security assessments and updates
• Provide data protection training to employees
• Establish data breach response procedures

Under applicable privacy laws, you have the following rights:

• Right of Access: Know what personal information we collect about you
• Right of Rectification: Request correction of inaccurate or incomplete personal information
• Right of Erasure: Request deletion of your personal information
• Right of Restriction: Restrict our processing of your personal information
• Right of Portability: Receive your personal information in a structured format
• Right of Objection: Object to our processing of your personal information

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from a child under 13, we will immediately delete such information.

Our services may contain third-party links or services, including:

• Payment processing services
• Analytics services
• Cloud storage services
• Customer support tools

These third-party services have their own privacy policies, and we recommend that you read them.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods are based on:

• Need to provide services
• Legal obligations
• Need to resolve disputes
• Improvement of our services

When no longer needed, we will securely delete or anonymize your personal information.

Your personal information may be transferred to servers outside your country for processing. We ensure these transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses
• Adequacy decisions
• Other appropriate safeguards

We may update this Privacy Policy from time to time. Material changes will be notified to you through:

• Posting updates on our website
• Sending notifications via email
• Displaying notifications in the application

We recommend that you regularly review this Privacy Policy for any changes.

If you have any questions or concerns about this Privacy Policy, please contact us through:

• Email: privacy@olabtech.com
• Mailing Address: OLAB Tech, Privacy Team
• Online Support: Through the support feature in the application

We will respond to your inquiries within a reasonable time.